Privacy Policy

Effective Date: 22/07/2025

Backcom.io is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our platform.

1. INFORMATION WE COLLECT

When you use Backcom, we may collect the following information:

  • Account Information: Email address, exchange UID, wallet address.
  • Usage Data: Pages visited, referral activity, cashback history.
  • Optional Details: Telegram username, name, country (if provided during signup or support).

We do not collect sensitive personal data such as government IDs, passwords, or KYC documents.

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Verify your eligibility for cashback
  • Track and distribute rewards
  • Improve our services and support
  • Send important updates and promotions (only with your consent)

3. DATA SHARING

We do not sell or rent your personal information.
We may share limited data with:

  • Partner exchanges to confirm referral status
  • Third-party service providers (e.g., email delivery tools)
  • Authorities when required by law

All partners are required to comply with data privacy standards.

4. COOKIES & TRACKING

Backcom uses cookies to:

  • Analyze site traffic and behavior
  • Enhance user experience
  • Track referral conversions

You can disable cookies through your browser settings, but some features may not work properly.

5. DATA RETENTION

We retain your data only as long as necessary for:

  • Cashback processing and account verification
  • Legal compliance
  • User support

You can request data deletion by contacting us.

6. SECURITY

We use encryption, secure servers, and access control to protect your data. However, no method of transmission over the Internet is 100% secure.

7. YOUR RIGHTS

You have the right to:

  • Access your data
  • Correct or update information
  • Request deletion (subject to program limitations)
  • Opt out of marketing emails at any time

8. CHANGES TO THIS POLICY

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

9. CONTACT

If you have questions or requests regarding your privacy, please contact us at: support@backcom.io

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